Question 1

Can I return an item for an exchange instead of a refund?

Accepted Answer

DUE TO COVID -19 AND THE SAFETY OF OUR CUSTOMERS, queenofchic.com WILL NOT BE EXCHANGING ITEMS, UNTIL FURTHER NOTICE!

Question 2

What should I do if my order hasn't come yet?

Accepted Answer

Check your tracking number provided on your receipt for updates!

Question 3

How do I request more of an out of stock item?

Accepted Answer

Please email us at Aldina@queenofchic and you will be placed on a waitlist for reorder.

FAQs