Frequently asked questions

Can I return an item for an exchange instead of a refund?


DUE TO COVID -19 AND THE SAFETY OF OUR CUSTOMERS, queenofchic.com WILL NOT BE EXCHANGING ITEMS, UNTIL FURTHER NOTICE!




What should I do if my order hasn't come yet?


Check your tracking number provided on your receipt for updates!




How do I request more of an out of stock item?


Please email us at Aldina@queenofchic and you will be placed on a waitlist for reorder.





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